IT & Digital services
Time tracking and project software for IT services teams
Developers, support technicians, IT consultants and maintenance teams — track time per project, customer or engagement, and document the work where it belongs.
Secure by design
EU-hosted data, GDPR-ready, no data resale
No-pressure demo
30 minutes, no sales script
No credit card
Evaluate before you commit
Reply within 24 hours
A named contact, not a ticket queue
A typical day on an IT engagement
Before Lemmpo vs. with Lemmpo
Without structured tracking
- 9:00 a.m. – Priorities agreed in a meeting or a thread
- 11:00 a.m. – Time on a ticket recorded later, from memory
- 2:00 p.m. – Hard to split time across several customers
- 4:00 p.m. – Project reporting consolidated by hand
- 6:00 p.m. – Timesheets incomplete or filled in at the buzzer
With Lemmpo
- 9:00 a.m. – Engagements and projects are identified
- 11:00 a.m. – Time and work attach to the right project or customer
- 2:00 p.m. – Hours split according to actual activity
- 4:00 p.m. – Reports and data centralized for reporting
- 6:00 p.m. – Time, engagements and reports ready for review
Built for IT services
Tracking per project, customer or engagement
Attach each hour worked, visit or report to the right project, customer, ticket, engagement or activity.
Engagement and service reports
Document what was done, what was handled, what needs attention and what comes next — with internal notes or photos where they help.
Team scheduling
Organize assignments around priorities, availability and workload.
Extra work and on-call
Track on-call time and work performed outside the planned schedule, so real team load is visible.
Time off tracking
Absences and their impact on projects and engagements underway.
Project and customer reporting
Hours, engagements, visits and reports by customer, project, team or person.
A clear record of what was delivered
Each engagement or visit keeps the time spent, the work performed, the customer-facing information and any internal notes. Which means the answer to “what did we actually deliver on this account last quarter?” is a query rather than an investigation.
Estimate what it's worth
Scaled to your headcount.
Example: for a 15-person team, at 2 hours saved per person per week and an average loaded cost of $25 per hour, that's roughly 30 hours saved per week and $3,250 per month.
Want the numbers for your own operation? Run the ROI calculator or book a demo for a walkthrough on your data.
Questions fréquentes
Les réponses aux questions que vous vous posez.
Does Lemmpo work for IT services firms and MSPs?+
Yes. It fits IT services companies, managed service providers, support teams and digital agencies that need to track time per project, customer or engagement.
Can we track time per project or customer?+
Yes. Hours can be attached to a project, customer, engagement or activity, which supports both follow-up and reporting.
Does it help with customer reporting?+
Yes. Centralized data feeds your internal reporting, your customer reviews and your invoicing inputs.
Can we write a report after an engagement or a visit?+
Yes. Where an activity needs follow-up, the person can record a customer-facing report, add internal notes and attach photos, according to how your company configures it.
Can reports be tied to the right project or customer?+
Yes. Hours, visits and reports can be associated with the project, customer or engagement concerned, which is what keeps the history and the reporting usable.
Key features
The Lemmpo features that matter for you
A closer look at what you'd use day to day.
Time clock & hours
Log, track and approve working hours, including from a phone on site.
En savoir plus →Projects & customers
Tie hours, crews and site visits back to the right project or customer.
En savoir plus →Analytics & reporting
See your operational data, pending actions, alerts and approvals — and export something your finance team can actually use.
En savoir plus →Extra work & overtime
Record, justify, track and approve extra work so it stops slipping through the cracks.
En savoir plus →Field service reports
Document completed jobs with the hours spent, customer details, internal notes and photos taken on site.
En savoir plus →Ils pilotent déjà leur terrain avec Lemmpo
« Lemmpo saves my teams several hours a day. More importantly, I can finally see which projects cost me more than they bring in — that alone let me renegotiate several contracts upward. The return on investment is not in doubt. »
Jacques Alessandra
President · Qualitherm · La Ciotat, France
Vous aussi, rejoignez les premières entreprises de services qui structurent leur terrain avec Lemmpo — et échangez directement avec l'équipe qui construit le produit.
Ready to know where your billable hours went?
Lemmpo brings schedules, time, projects and engagement reports together, so you can run your IT teams and see exactly what was delivered for each customer.
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