Fonctionnalité Lemmpo
Digital field service reports your technicians actually fill in
Every job gets documented on site, not from memory three days later. The time worked, the customer, the project and the location are already there — the technician adds the notes and the photos and moves on.
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The problem
Without a shared record, nobody knows what was actually done on site
A situation you'll recognize
The job is finished, but the evidence is scattered: a couple of texts, photos sitting on someone's phone, a note on paper, and whatever the crew remembers.
Then the customer asks what was done, what time the crew arrived, or whether a specific item was handled — and you have to go ask three people to find out.
The result is a lot of chasing, records that are hard to produce, and a service history you can't rely on.
What you get
Jobs documented once, shareable immediately
What you get out of it
A customer-facing report
What was done, what needs attention, what was delivered and what comes next — written for the customer to read.
Internal notes kept separate
Context meant for your team only, recorded on the same job but never shared outside the company.
Photos attached to the job
Visual evidence captured on site and stored against the job, not lost in a camera roll.
Everything in one record
Hours worked, customer, project, location and report content together — one place to look when a question comes back six months later.
A look at the product
The job, documented before the truck leaves
In the Lemmpo mobile app, the technician already has the customer, the project and the location. They start their time, add a customer-visible report, record internal notes, attach photos, and log any additional work they had to do.
One record, filled in on site — instead of texts, paper sheets and a second round of data entry at the office.
How it works
From arriving on site to closing out the job
- 1
The technician starts the job
From the mobile app, they start their time against the right customer, project and location.
- 2
They document what happened
During or at the end of the visit, they add a customer note, an internal note, photos or extra work performed.
- 3
The job closes out documented
Hours and captured information stay attached to the job, so crews, managers and the back office can all find them.
Questions fréquentes
Les réponses aux questions que vous vous posez.
Can the technician write a report the customer sees?+
Yes. They can record a customer-visible note covering the work performed, points needing attention, deliverables and next steps.
Can we keep notes that stay internal?+
Yes. Internal notes are separate from the customer report. They hold context and operational detail that should not leave the company.
Can photos be attached to a job?+
Yes. Photos can be added from the app to keep visual evidence of the visit and the work performed.
Is a report required to close a job?+
No. Report fields are completed as needed, according to the workflow your organization defines.
Can reports be tied to a customer or project?+
Yes. The job is linked to its operational context — customer, project and location — so the related records are easy to find.
Can a technician log work that wasn't planned?+
Yes. They can record additional work with its duration, the customer, the project and any notes, within the scope you configure.
Go further
Related features
Combine this with the rest of Lemmpo for a complete picture of your operation.
Scheduling
Plan crews, shifts, assignments and job visits with far less guesswork.
En savoir plus →Time clock & hours
Log, track and approve working hours, including from a phone on site.
En savoir plus →Projects & customers
Tie hours, crews and site visits back to the right project or customer.
En savoir plus →Useful for these roles
Built for these industries
Ready to know what actually happened on site?
Book a personalized demo and see how Lemmpo captures field reports, centralizes what comes back from the field and makes it shareable with your customers.
No commitment • Free demo • Reply within 24 hours